**
The Connect and Assure Specialist position at 833 involves managing the end-to-end technical case management of business customer orders and incidents, ensuring a strong customer experience with nbn services. The ideal candidate should have experience in telecommunications, strong troubleshooting skills, and excellent stakeholder engagement abilities, coupled with a commitment to inclusivity and teamwork.
**
Job Summary
The role involves managing communications across stakeholders, diagnosing and resolving issues, and continuously improving operational processes.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
This position operates within a shift rotation between 7:00 AM and 7:00 PM with rostered shifts.
Matching Summary
Match Score: 75
**
The Connect and Assure Specialist position at 833 involves managing the end-to-end technical case management of business customer orders and incidents, ensuring a strong customer experience with nbn services. The ideal candidate should have experience in telecommunications, strong troubleshooting skills, and excellent stakeholder engagement abilities, coupled with a commitment to inclusivity and teamwork.
**