Payment Recovery Representative I

Georgia's Own Credit Union

Remote
Remote
Contact delinquent accounts
Collect delinquent loan payments
Skip tracing methods
Georgia's Own Credit Union is seeking a Payment Recovery Representative I for a remote position. The role involves managing delinquent accounts, providing financial counseling to members, and ensuring compliance with relevant laws and regulations

Job Summary

  • The Payment Recovery Representative I is responsible for providing financial counseling and managing past due accounts to mitigate losses.
  • Contact delinquent accounts by phone, email, and mail, and attempt to locate missing members utilizing skip tracing methods.
  • Develop, apply, and evaluate regulatory policies and procedures for the department, maintaining knowledge of trends in the credit union industry.

Matching Summary

Match Score: 85

Georgia's Own Credit Union is seeking a Payment Recovery Representative I for a remote position. The role involves managing delinquent accounts, providing financial counseling to members, and ensuring compliance with relevant laws and regulations.

Skills & Requirements

Must-have

  • Contact delinquent accounts
  • Collect delinquent loan payments
  • Skip tracing methods
  • Handle incoming calls and correspondence
  • Determine member's ability to pay
  • Comply with laws and regulations

Nice-to-have

  • Stellar team of professionals
  • Dynamic environment
  • Superior knowledge
  • Strong motivational and influencing skills

Key Requirements

  • Minimum 1 year of collection experience
  • Minimum of 2 years of Credit Union experience
  • High school diploma required
  • Knowledge of laws/regulations
  • Advanced skill navigating multiple screens and PC applications

Work Rights

Not specified

Tailored Resume

Cover Letter