KONE moves two billion people every day and is a global leader in the elevator and escalator industry, employing over 60,000 professionals worldwide
Job Summary
KONE moves two billion people every day and is a global leader in the elevator and escalator industry, employing over 60,000 professionals worldwide.
The role involves customer relationship management, ensuring customer satisfaction through quality service and clear communication, and executing service operations safely and efficiently.
KONE offers career progression, comprehensive learning and development programs, and a collaborative, innovative, and sustainable working culture.
Matching Summary
KONE moves two billion people every day and is a global leader in the elevator and escalator industry, employing over 60,000 professionals worldwide.
Skills & Requirements
Must-have
Customer relationship management
Safe working environment
Execution of service visits
Accurate back reporting of work
Managing proximity stock
Maintaining service tooling and van
Nice-to-have
Service mindset attitude
Proactive and precise communication
Teamwork and collaborative culture
Ethical business practices
Sustainability focus
Key Requirements
Experience from customer service
Prior experience of escalator industry
Advanced knowledge of electronics
Relevant education/working experience from Electrical/Mechanical/Mechatronics/Vertical Transportation