Supervisor, Homeowner Advocacy Analytics- Servicing

Newrez

Not specified; not specified; medical, dental, vis...
Fully remote
6+ years mortgage industry experience
Bachelor's degree required
Manage team of analysts
Newrez is seeking a Supervisor for Homeowner Advocacy Analytics in the Servicing department, focusing on enhancing customer service and compliance within the residential mortgage sector. The ideal candidate will possess strong analytical skills and experience in mortgage regulations, while benefiting from a comprehensive compensation package and supportive company culture

Job Summary

  • The role is a critical member of the Compliance department responsible for utilizing advanced analytical skills to resolve borrower and regulatory inquiries.
  • Candidates must manage a team of Homeowner Advocacy Analysts while ensuring all caseloads adhere to strict federal and state regulatory mandates.
  • The company offers comprehensive benefits including medical insurance, 401(k) matching, paid parental leave, and a corporate social responsibility program.

Matching Summary

Match Score: 85

Newrez is seeking a Supervisor for Homeowner Advocacy Analytics in the Servicing department, focusing on enhancing customer service and compliance within the residential mortgage sector. The ideal candidate will possess strong analytical skills and experience in mortgage regulations, while benefiting from a comprehensive compensation package and supportive company culture.

Salary

Not specified; Not specified; Medical, dental, vision, 401(k), paid leave, pet insurance, tuition reimbursement

Skills & Requirements

Must-have

  • 6+ years mortgage industry experience
  • Bachelor's degree required
  • Manage team of analysts
  • Federal and state consumer protection laws
  • Data analysis and reporting proficiency
  • On-site work requirement

Nice-to-have

  • Professional certifications advantageous
  • Empathy and strong analytical abilities
  • Proactive problem-solving approach
  • Cross-functional collaboration skills
  • Willingness to learn products and policies

Key Requirements

  • Bachelor's degree or higher
  • 6+ years experience in mortgage/compliance/audit
  • Proficiency with Microsoft Office suite
  • Smartphone with security apps required
  • Must be available for on-site work

Work Rights

Not specified

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