Telefonischer Kundenbetreuer / Call-center Agent (d/m/w) Für Den Senior Firmenkunden In Essen Voll- Oder Teilzeit

DB Direkt

Essen, Germany
Hybrid
Digital customer dialogue
Handling business transactions
Active needs identification
DB Direkt is seeking a Telefonischer Kundenbetreuer / Call-center Agent to support corporate clients in Essen, Germany, in a hybrid work environment. The role emphasizes customer service within the banking sector, requiring strong communication skills and a good understanding of digital banking services

Job Summary

  • You will support corporate clients and carry out their most important services.
  • You will guide customers safely through the digital world and our multi-channel offering.
  • We offer attractive remuneration, flexible working hours around the clock, and opportunities for further training and development within the Deutsche Bank Group.

Matching Summary

Match Score: 85

DB Direkt is seeking a Telefonischer Kundenbetreuer / Call-center Agent to support corporate clients in Essen, Germany, in a hybrid work environment. The role emphasizes customer service within the banking sector, requiring strong communication skills and a good understanding of digital banking services.

Skills & Requirements

Must-have

  • digital customer dialogue
  • handling business transactions
  • active needs identification
  • PC and software proficiency
  • interest in banking topics

Nice-to-have

  • communication talent
  • calm in stressful situations
  • enjoy working with people
  • digital world navigation

Key Requirements

  • first experience in customer service
  • fluent German (min. C1)
  • good comprehension skills

Work Rights

Not specified

Tailored Resume

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