Service Desk Analyst - Tier 2

CACI

Base: $75,200-$158,100; bonus/equity: not specifie...
Hybrid
5+ years momentum financials experience
Federal financial processes knowledge
Sql queries for data extracts
The role involves providing advanced customer support for Momentum Financials within a high-visibility Department of Veterans Affairs environment

Job Summary

  • The role involves providing advanced customer support for Momentum Financials within a high-visibility Department of Veterans Affairs environment.
  • Candidates must possess strong analytical skills to troubleshoot production issues, perform impact analyses, and facilitate stakeholder meetings.
  • CACI offers a culture of integrity with competitive compensation ranging from $75,200 to $158,100 and comprehensive benefits including flexible time off.

Matching Summary

The role involves providing advanced customer support for Momentum Financials within a high-visibility Department of Veterans Affairs environment.

Salary

Base: $75,200-$158,100; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, retirement, family support, continuing education, and time off

Skills & Requirements

Must-have

  • 5+ years Momentum Financials experience
  • Federal financial processes knowledge
  • SQL queries for data extracts
  • Ticket resolution and tracking
  • Stakeholder collaboration skills

Nice-to-have

  • Secret security clearance preferred
  • Government environment experience
  • Agile or SAFe methodology experience
  • Bachelor's degree in related field
  • AI utilization for process improvement

Key Requirements

  • US citizenship required
  • Pass Tier 2 MBI background investigation
  • 5+ years Momentum Financials front-end experience
  • 5+ years supporting Momentum implementations
  • Knowledge of General Ledger and Budgeting

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter