Store Manager

H&M

Milano, Italy
Base: not specified; bonus/equity: not specified; ...
On-site
Customer service leadership
Sales performance management
Team recruitment and training
As the Store Manager, you’ll take full ownership of your store’s performance, focusing on creating exceptional customer experiences that drive sales and profitability

Job Summary

  • As the Store Manager, you’ll take full ownership of your store’s performance, focusing on creating exceptional customer experiences that drive sales and profitability.
  • Employees enjoy a 25% staff discount, participation in the H&M Incentive Program, meal vouchers, and access to a benefits portal with over 1,500 discounts.
  • H&M Group is committed to fostering inclusive, diverse, and equitable workplaces that reflect the communities they serve.

Matching Summary

As the Store Manager, you’ll take full ownership of your store’s performance, focusing on creating exceptional customer experiences that drive sales and profitability.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: 25% staff discount, meal vouchers, incentive program, benefits portal discounts

Skills & Requirements

Must-have

  • Customer service leadership
  • Sales performance management
  • Team recruitment and training
  • Operational compliance and standards
  • Bilingual in Italian and English
  • Flexible working hours including weekends

Nice-to-have

  • Coaching and development skills
  • Adaptability to shifting priorities
  • Strong communication skills
  • Customer-centric mindset
  • Business acumen in retail
  • Inclusive and motivating work environment

Key Requirements

  • Proven retail management experience
  • Fluent Italian and English language skills
  • Experience leading teams in fast-paced retail
  • Ability to work 40 hours per week with flexible shifts
  • Experience in recruitment and onboarding

Work Rights

Not specified

Tailored Resume

Cover Letter