Engineer / Senior Engineer - Service

KONE Bahrain

Bahrain
Customer relationship management
Equipment safety and performance
Service contract requirements
Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for the delivery of service according to service contract requirements, time limits, KONE quality standards, and local regulations.
  • Focuses on managing technician performance, motivation, and competence development, while ensuring equipment assignment and workload balancing.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Service contract requirements
  • Field operations cost control
  • Technician performance management
  • Technician motivation and development

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integral to culture
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Engineer / Senior Engineer level
  • Experience in service operations
  • People management experience

Work Rights

Not specified

Tailored Resume

Cover Letter