Client Success Manager- Health & Pharma- Remote New Brunswick

ICUC

New Brunswick, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
Social media management experience
Enterprise client management
Organic social media proficiency
Deliver best-in-class account management to ensure clients achieve their goals and retain/grow their business

Job Summary

  • Deliver best-in-class account management to ensure clients achieve their goals and retain/grow their business.
  • Work closely with revenue and operations teams to grow and retain accounts, requiring strong project management and budgeting skills.
  • Advise clients on social media strategy, support project implementation, and contribute to new business pitches.

Matching Summary

Deliver best-in-class account management to ensure clients achieve their goals and retain/grow their business.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • Social media management experience
  • Enterprise client management
  • Organic social media proficiency
  • Client success and retention
  • Project management and budgeting
  • Strategic social media thinking

Nice-to-have

  • Entrepreneurial thinking
  • Service-oriented ethos
  • Team player in virtual environment
  • Adaptable to fast-paced business
  • Creative response to client briefs

Key Requirements

  • At least 3 years of social media management experience
  • Experience with enterprise clients
  • Proficiency in organic social media
  • Experience with Sprinklr, Khoros, or Sprout
  • Strong organizational and time management skills
  • Ability to travel for client visits

Work Rights

Not specified

Tailored Resume

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