Representative - Customer Service (order Clerk)

EssilorLuxottica SA

Fargo, ND, US
On-site
Customer and vendor relationship building
Request for quotations management
Stock order processing
EssilorLuxottica is seeking a Customer Service Representative (Order Clerk) for their Fargo, ND location. The role involves managing customer and vendor relationships, processing orders, and ensuring high-quality service in a team-oriented environment

Job Summary

  • The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer.
  • Responsible for receiving, sorting, cleaning, and repackaging overstock and defective lenses, frames and accessories to be returned to various vendors.
  • Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Matching Summary

Match Score: 85

EssilorLuxottica is seeking a Customer Service Representative (Order Clerk) for their Fargo, ND location. The role involves managing customer and vendor relationships, processing orders, and ensuring high-quality service in a team-oriented environment.

Skills & Requirements

Must-have

  • Customer and vendor relationship building
  • Request for quotations management
  • Stock order processing
  • Return merchandise authorization
  • Purchase order management
  • Product return preparation

Nice-to-have

  • Cross-training and learning new duties
  • Maintaining a neat and organized work area
  • Willingness to assist others
  • Cooperating with coworkers

Key Requirements

  • 1+ year(s) of customer service experience
  • Excellent telephone etiquette
  • Strong verbal and written communication skills
  • Good organizational skills
  • Basic PC skills including MS Office
  • Ability to lift/move up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter