Customer Relations Officer

SCT CONSTRUCTION PTE. LTD.

Hillview, D23, United Kingdom
Sgd 3,000 - 4,900 / monthly pm
On-site
Address resident inquiries and feedback
Conduct on-site condition surveys
Coordinate appointments with multiple parties
SCT Construction Pte. Ltd. is seeking a Customer Relations Officer to address inquiries and feedback related to project site activities while fostering relationships with residents. The ideal candidate should have relevant experience and strong communication skills to coordinate effectively with various stakeholders

Job Summary

  • The role involves fostering positive relationships with residents and coordinating closely with supervisors, subcontractors, and residents to ensure smooth project site activities.
  • The officer is responsible for maintaining proficiency in the latest HIP Information Centre System and updating records within one month of project completion.
  • Additional duties include conducting water ponding tests, sending reminders to residents, and handling administrative paperwork and resident feedback.

Matching Summary

Match Score: 75

SCT Construction Pte. Ltd. is seeking a Customer Relations Officer to address inquiries and feedback related to project site activities while fostering relationships with residents. The ideal candidate should have relevant experience and strong communication skills to coordinate effectively with various stakeholders.

Salary

SGD 3,000 - 4,900 / Monthly

Skills & Requirements

Must-have

  • Address resident inquiries and feedback
  • Conduct on-site condition surveys
  • Coordinate appointments with multiple parties
  • Maintain HICS and EASE 2.0 records
  • Assist with administrative and data processing
  • Handle resident complaints and feedback
  • Make reminder calls prior to work commencement

Nice-to-have

  • Good communication skills
  • Ability to work independently
  • Experience with HIP/HDB projects

Key Requirements

  • O level or Diploma in related fields
  • 3 to 4 years relevant experience

Work Rights

Not specified

Tailored Resume

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