Senior Employee Success Benefits And Gta/loa Specialist

Salesforce

Not specified; not specified; benefits + resources...
3+ years hr benefit administration experience
Workday case management system proficiency
Vendor management for benefits programs
This role serves as the primary liaison for benefits and GTA/LOA queries, providing expert advice and guidance to employees

Job Summary

  • This role serves as the primary liaison for benefits and GTA/LOA queries, providing expert advice and guidance to employees.
  • The successful candidate will leverage data insights from dashboards to recommend solutions and drive continuous service delivery improvements.
  • Join Salesforce's Employee Success team to build a world-class employee experience while working with cutting-edge AI tools like Agentforce.

Matching Summary

This role serves as the primary liaison for benefits and GTA/LOA queries, providing expert advice and guidance to employees.

Salary

Not specified; Not specified; Benefits and resources support work-life balance

Skills & Requirements

Must-have

  • 3+ years HR benefit administration experience
  • Workday case management system proficiency
  • Vendor management for benefits programs
  • GTA/LOA query resolution expertise
  • Process improvement and automation skills

Nice-to-have

  • Interest in AI and human-agent collaboration
  • Experience in fast-paced high-growth tech
  • Strong conflict resolution abilities
  • Ability to navigate ambiguity effectively
  • Global stakeholder engagement experience

Key Requirements

  • Minimum 3 years HR experience
  • Degree or equivalent relevant experience
  • Prior centralized HR function experience preferred

Work Rights

Not specified

Tailored Resume

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