Customer Service Representative

Citi Handlowy

Jacksonville, Florida, United States
Base: $20.05ph; bonus/equity: not specified; benef...
On-site
Assist with customer service inquiries
Resolve client issues
Evaluate and resolve service inquiries
This position requires you to complete training on site at 14000 Citicards Way, Jacksonville FL 32258

Job Summary

  • This position requires you to complete training on site at 14000 Citicards Way, Jacksonville FL 32258.
  • The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function.
  • Competitive rates start at $20.05/hr! Day 1 Health Benefits! State of the Art facility Flexible Work Strategies Collaborative team environment 401(k) match Tuition Reimbursement

Matching Summary

This position requires you to complete training on site at 14000 Citicards Way, Jacksonville FL 32258.

Salary

Base: $20.05/hr; Bonus/Equity: Not specified; Benefits: Day 1 Health Benefits, 401(k) match, Tuition Reimbursement

Skills & Requirements

Must-have

  • assist with customer service inquiries
  • resolve client issues
  • evaluate and resolve service inquiries
  • use various computer systems
  • work in a fast pace environment
  • navigate multiple systems concurrently

Nice-to-have

  • provide exceptional client experience
  • collaborative team environment
  • flexible work strategies

Key Requirements

  • 1-3 years’ work experience in a related role
  • High School diploma or equivalent
  • Proficient in Microsoft Office and Windows Operating Systems
  • Ability to work in a fast pace environment
  • Excellent technical and data entry skills
  • utilization of a 10-key touchpad

Work Rights

Not specified

Tailored Resume

Cover Letter