Guest Service Agent

JLL UK

Antalya, Turkey
On-site
Prior experience in facilities or property management
Knowledge of local occupational health and safety requirements
Ability to manage multiple complex operational matters daily
JLL UK is seeking a Guest Service Agent for their Antalya, Turkey location, focusing on delivering superior customer service and managing site operations, vendor relationships, and safety protocols. The ideal candidate should have relevant experience in facilities, property management, or hospitality, along with strong problem-solving skills and the ability to adapt in dynamic situations

Job Summary

  • JLL empowers employees to shape the future of real estate by combining world-class services, advisory, and technology for clients.
  • The role involves providing superior customer service, managing contractors, and ensuring strict adherence to health and safety procedures on-site.
  • Candidates must demonstrate strong problem-solving skills, the ability to work independently, and a commitment to flawless execution of firm standards.

Matching Summary

Match Score: 85

JLL UK is seeking a Guest Service Agent for their Antalya, Turkey location, focusing on delivering superior customer service and managing site operations, vendor relationships, and safety protocols. The ideal candidate should have relevant experience in facilities, property management, or hospitality, along with strong problem-solving skills and the ability to adapt in dynamic situations.

Skills & Requirements

Must-have

  • Prior experience in facilities or property management
  • Knowledge of local occupational health and safety requirements
  • Ability to manage multiple complex operational matters daily
  • Strong verbal and written communication skills in English
  • Capacity to deal with ambiguity and stressful situations

Nice-to-have

  • Understanding of technical property systems like BMS and HVAC
  • Experience with procurement and vendor management processes
  • Self-motivated and flexible to adapt to changing situations
  • Goal-oriented with ability to meet performance targets
  • Proactive approach to customer service and conflict resolution

Key Requirements

  • Prior experience in facilities, property management, or hospitality
  • Knowledge of local occupational health and safety requirements
  • Understanding of basic technical aspects of property systems

Work Rights

Not specified

Tailored Resume

Cover Letter