Vice President, Us Client Services

Sony Music Entertainment

Remote, US
Remote
10+ years account management experience
5+ years managing multi-site teams
Logistics and erp system knowledge
This role leads a high-performing team within Sony Music's Integrated Supply Chain to drive operational excellence across distribution and manufacturing operations

Job Summary

  • This role leads a high-performing team within Sony Music's Integrated Supply Chain to drive operational excellence across distribution and manufacturing operations.
  • The Vice President acts as the primary liaison to the Executive Team for all customer service matters while overseeing seamless onboarding of new customers.
  • Candidates will benefit from an inclusive global community offering comprehensive benefits including medical, dental, vision, and fully paid leave for childbirth or caregiving.

Matching Summary

This role leads a high-performing team within Sony Music's Integrated Supply Chain to drive operational excellence across distribution and manufacturing operations.

Skills & Requirements

Must-have

  • 10+ years account management experience
  • 5+ years managing multi-site teams
  • Logistics and ERP system knowledge
  • Warehouse Management Systems proficiency
  • KPI and SLA data capture expertise

Nice-to-have

  • Innovative system application development
  • ISO quality initiative championing
  • Cross-functional executive collaboration
  • Hands-on mentorship and team building
  • Proactive problem-solving culture

Key Requirements

  • Bachelor's degree in business or related field
  • Minimum 10 years progressive experience in account management
  • Minimum 5 years managing large multi-site teams
  • Proficiency with Warehouse Management systems (WMS)
  • Strong Excel, PowerPoint, and MS suite skills

Work Rights

Not specified

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