As a Senior Customer Success Manager, you'll cultivate trusted advisor relationships with clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution
Job Summary
As a Senior Customer Success Manager, you'll cultivate trusted advisor relationships with clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution.
Drive strategic partnerships by developing deep relationships with client organizations, especially at the C-level, ensuring high retention and satisfaction through regular business reviews and strategic planning.
TELUS Health is a global-leading health and well-being provider, improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Matching Summary
As a Senior Customer Success Manager, you'll cultivate trusted advisor relationships with clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution.
Skills & Requirements
Must-have
Customer Success Management
Client Relationship Management
Enterprise account management
Strategic partnerships
Employee engagement programs
Nice-to-have
Consultative problem-solving
Entrepreneurial spirit
Adaptable in dynamic environments
Community building
Advocating for client needs
Key Requirements
5+ years of experience
Experience in consultative B2B sales
Proven track record with large Enterprise accounts