As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Support multiple branches
Process credit product applications
Conduct financial health checks
Demonstrate in-branch technology
Problem solve and provide solutions
Nice-to-have
Act with integrity
Customer at the centre
Holistic solutions for customers
Genuine interest in career growth
Key Requirements
Proven experience delivering exceptional Customer Service