Ocean Bulk Solutions Specialist

DHL Global Forwarding

Melbourne Airport, Victoria, Australia
**
End-to-end shipment coordination
Customer communication and issue resolution
Shipment routing and cost efficiency
** DHL Global Forwarding is seeking an Ocean Bulk Solutions Specialist for their Melbourne Airport office to manage end-to-end shipment activities while providing excellent customer service. The ideal candidate should have freight forwarding experience, preferably with proficiency in CargoWiseOne, and a customer-focused mindset. **

Job Summary

  • Coordinate end-to-end shipment activities, including bookings, documentation, transport and compliance.
  • Be the first point of contact for customers—handling updates, exceptions, claims and service issues.
  • You’ll enjoy: Hybrid work options (after onboarding), A supportive, high-performing culture, Wellbeing benefits, including an annual fitness subsidy.

Matching Summary

Match Score: 75

** DHL Global Forwarding is seeking an Ocean Bulk Solutions Specialist for their Melbourne Airport office to manage end-to-end shipment activities while providing excellent customer service. The ideal candidate should have freight forwarding experience, preferably with proficiency in CargoWiseOne, and a customer-focused mindset. **

Skills & Requirements

Must-have

  • End-to-end shipment coordination
  • Customer communication and issue resolution
  • Shipment routing and cost efficiency
  • Operational issue resolution
  • Process improvement identification

Nice-to-have

  • Proactive customer-focused mindset
  • Positive and adaptable attitude
  • Collaborative 'will to win' approach
  • Upsell opportunity identification

Key Requirements

  • Freight Forwarding Experience
  • CargoWiseOne proficiency
  • Strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter