Alternant - Spécialiste Support En Solutions Informatiques (d/f/m)

Roche UK

Meylan, France
Customer support
Software solutions
E-learning creation
At Roche, you can show up as yourself, embraced for the unique qualities you bring

Job Summary

  • At Roche, you can show up as yourself, embraced for the unique qualities you bring.
  • You will participate in customer support activities within a team of 7 people, handling software requests for laboratory IT solutions.
  • This apprenticeship will allow you to develop solid skills in customer relations, communication, problem-solving, and gain autonomy.

Matching Summary

At Roche, you can show up as yourself, embraced for the unique qualities you bring.

Skills & Requirements

Must-have

  • customer support
  • software solutions
  • e-learning creation
  • SQL knowledge
  • database knowledge
  • good English level

Nice-to-have

  • personal expression
  • open dialogue
  • genuine connections
  • curious and eager to learn
  • challenge oriented
  • result oriented

Key Requirements

  • BAC+3 or higher in IT or health data information systems
  • Customer contact skills
  • Problem-solving desire
  • Pedagogical skills
  • Rigorous, organized, good synthesis capacity
  • Sense of responsibility
  • Comfortable with IT tools
  • 12-month apprenticeship starting September 2026

Work Rights

Not specified

Tailored Resume

Cover Letter