Financial Aid Counselor

giftplanning.western.edu

Pyy range: $49,800.00 - $74,600.00; bonus/equity: ...
Federal student aid regulations
Financial aid policies and procedures
Customer service standards
The Financial Aid Counselor provides comprehensive guidance and support to students navigating federal, state, and institutional financial aid processes

Job Summary

  • The Financial Aid Counselor provides comprehensive guidance and support to students navigating federal, state, and institutional financial aid processes.
  • This position also facilitates student communication, coordinates counseling appointments, collaborates with internal departments, and conducts presentations on financial aid programs.
  • This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

Matching Summary

The Financial Aid Counselor provides comprehensive guidance and support to students navigating federal, state, and institutional financial aid processes.

Salary

Pay Range: $49,800.00 - $74,600.00; Bonus/Equity: Not specified; Benefits: medical, dental, vision, telehealth and mental healthcare, HSA/FSA, life insurance, disability, supplemental coverages, legal and identity theft, retirement savings plan, wellbeing program, discounted WGU tuition, flexible PTO, sick time, 11 paid holidays, parental leave

Skills & Requirements

Must-have

  • Federal student aid regulations
  • Financial aid policies and procedures
  • Customer service standards
  • Automated federal student aid systems
  • Microsoft Office proficiency
  • Problem analysis and solving

Nice-to-have

  • Student-focused professionals
  • Building a better future
  • Diverse workforce
  • Calm under pressure
  • Proactive assistance

Key Requirements

  • 5 years of experience in financial aid
  • Bachelor's degree in related field
  • Knowledge of Federal Title IV regulations
  • Experience with Financial Aid Management systems
  • Ability to travel as needed

Work Rights

Not specified

Tailored Resume

Cover Letter