Hotel Greeter

Four Seasons Hotels & Resorts

Miami, United States
Exceptional guest service
Respond to guest requests
Handle guest interactions
The Hotel Greeter is responsible for greeting guests and residents, responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum satisfaction while providing exceptional service

Job Summary

  • The Hotel Greeter is responsible for greeting guests and residents, responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum satisfaction while providing exceptional service.
  • Know, communicate effectively, and sell activities available in the area, ie. Theatre, the arts, special exhibits, concerts, shows sports, leisure activities, sightseeing tours, etc. and establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.
  • Four Seasons has been on FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why!

Matching Summary

The Hotel Greeter is responsible for greeting guests and residents, responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum satisfaction while providing exceptional service.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Respond to guest requests
  • Handle guest interactions
  • Local knowledge and hotel practices
  • Communicate effectively
  • Maintain lobby areas

Nice-to-have

  • Passion for excellence
  • Infuse enthusiasm
  • Genuine heart
  • Luxury environment experience
  • Create quick rapport

Key Requirements

  • Minimum one year guest experience
  • Strong communication skills
  • Ability to adapt to constant change
  • Reading, writing, and oral proficiency in English
  • Flexible schedule
  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter