The Product and Learner Support Specialist provides technical and administrative support to clients using digital learning platforms and related technologies
Job Summary
The Product and Learner Support Specialist provides technical and administrative support to clients using digital learning platforms and related technologies.
This position requires familiarity with support tools, ticketing systems, and standard Havard Business Impact applications.
In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!
Matching Summary
The Product and Learner Support Specialist provides technical and administrative support to clients using digital learning platforms and related technologies.
Skills & Requirements
Must-have
Technical support for digital learning platforms
Troubleshoot complex escalated issues
Resolve technical problems
Manage administrative settings across platforms
Familiarity with support tools and ticketing systems