Customer Banking Specialist - Kojonup (full Time)

CommBank

Kojonup, Western Australia, Australia
Onsite
Customer interaction and needs assessment
Financial health checks
Loan and credit card application processing
CommBank is seeking a full-time Customer Banking Specialist for its Kojonup branch to enhance customer experiences through meaningful interactions and personalized service. The role emphasizes a collaborative approach to banking, prioritizing customer needs and facilitating access to various bank offerings

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions.

Matching Summary

Match Score: 85

CommBank is seeking a full-time Customer Banking Specialist for its Kojonup branch to enhance customer experiences through meaningful interactions and personalized service. The role emphasizes a collaborative approach to banking, prioritizing customer needs and facilitating access to various bank offerings.

Skills & Requirements

Must-have

  • customer interaction and needs assessment
  • financial health checks
  • loan and credit card application processing
  • adhere to bank processes and procedures
  • customer feedback capture and action

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • participate in community events

Key Requirements

  • Availability to cover predetermined rosters
  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter