Specjalista Ds Obsługi Klienta Z Językiem Serbskim/chorwackim (k/m/nb)

KONE Bulgaria

Gdansk, Poland
Not specified; not specified; medical insurance, l...
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Fluent in croatian or serbian language
Polish and english communication skills
Experience with crm tools like sap
** KONE Bulgaria is seeking a Customer Service Specialist fluent in Serbian and/or Croatian, located in Gdansk, Poland. The role involves handling customer inquiries, managing service requests, and ensuring effective communication during critical situations, all while contributing to a collaborative and innovative work environment. **

Job Summary

  • You will serve as the first point of contact for business clients and users, managing service request registration and coordination.
  • The role is critical during emergency situations to ensure passenger safety through efficient customer support.
  • Employees benefit from medical insurance, life coverage, and a flexible cafeteria benefits system including Multisport.

Matching Summary

Match Score: 75

** KONE Bulgaria is seeking a Customer Service Specialist fluent in Serbian and/or Croatian, located in Gdansk, Poland. The role involves handling customer inquiries, managing service requests, and ensuring effective communication during critical situations, all while contributing to a collaborative and innovative work environment. **

Salary

Not specified; Not specified; Medical insurance, life insurance, MyBenefit cafeteria system

Skills & Requirements

Must-have

  • Fluent in Croatian or Serbian language
  • Polish and English communication skills
  • Experience with CRM tools like SAP

Nice-to-have

  • Ability to work under pressure
  • Team collaboration skills
  • Self-motivated individual

Key Requirements

  • Very good knowledge of Croatian or Serbian
  • Minimum communicative level in Polish and English
  • Prior experience in customer service roles

Work Rights

Not specified

Tailored Resume

Cover Letter