Customer Support Specialist

Boeing Distribution Services III Limited

Burgess Hill, United Kingdom
Order processing and administration
Customer order status communication
Complaint and returns processing
Coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers and customers

Job Summary

  • Coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers and customers.
  • Track orders, manage delivery requirements, and resolve any issues to support smooth and efficient service.
  • Support cross-functional collaboration with sales, logistics, and quality teams to improve service levels and contribute to continuous process improvements.

Matching Summary

Coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers and customers.

Skills & Requirements

Must-have

  • Order processing and administration
  • Customer order status communication
  • Complaint and returns processing
  • SAP and Salesforce proficiency
  • Written and spoken English skills

Nice-to-have

  • Adapt to changing business needs
  • Highly detail-oriented mindset
  • Work independently
  • Fast-paced environment management

Key Requirements

  • 2+ years customer service experience
  • Aviation and/or wholesale sector experience
  • After sales and order resolution experience
  • ERP and CRM tools proficiency
  • Legal authorization to work in the UK

Work Rights

Legal authorization to work in the UK

Tailored Resume

Cover Letter