Gbs Operations Customer Care Representative-21

UPS

Customer service experience
Case investigation skills
Process monitoring ability
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • Customer service experience
  • Case investigation skills
  • Process monitoring ability

Nice-to-have

  • Passion for innovation
  • Team collaboration skills
  • Leadership drive

Key Requirements

  • Permanent employment status

Work Rights

Not specified

Tailored Resume

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