It Support Analyst

PwC UK

Christchurch, New Zealand
Onsite
First point of contact onsite or by phone
Troubleshooting it issues
Providing training on hardware and applications
At PwC, our purpose is clear: to build trust in society and solve important problems

Job Summary

  • At PwC, our purpose is clear: to build trust in society and solve important problems.
  • As part of our internal IT support services team (NZiT) you will be a representative and champion for all technology and applications, providing support and advice to the wider business and staff.
  • Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals

Matching Summary

At PwC, our purpose is clear: to build trust in society and solve important problems.

Skills & Requirements

Must-have

  • first point of contact onsite or by phone
  • troubleshooting IT issues
  • providing training on hardware and applications
  • managing documentation and knowledge base
  • after hours support on rostered basis

Nice-to-have

  • people-focused skills and experience
  • passion for technology
  • exceptional customer service skills
  • strong working relationships
  • analytic skills for Application Support

Key Requirements

  • IT degree or related IT qualifications
  • Excellent communication skills
  • Strong problem solving skills
  • Strong listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter