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Constellium Switzerland AG is seeking a Technical Director for Customer Service, focusing on enhancing customer satisfaction and service quality. The role requires a strong technical background combined with leadership skills to manage a team effectively.
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Job Summary
The role involves providing technical direction and leadership for the customer service department.
Responsibilities include optimizing service processes to enhance client satisfaction and operational efficiency.
The position requires a strategic mindset to align technical solutions with business goals.
Matching Summary
Match Score: 75
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Constellium Switzerland AG is seeking a Technical Director for Customer Service, focusing on enhancing customer satisfaction and service quality. The role requires a strong technical background combined with leadership skills to manage a team effectively.
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Skills & Requirements
Must-have
Technical leadership experience
Customer service operations management
Strategic planning capabilities
Nice-to-have
Strong communication skills
Team building expertise
Process improvement background
Key Requirements
Proven experience in technical management roles
Background in customer service operations
Advanced degree or equivalent professional experience