Chargé.e De Médiation Financière F-h

Intrum

Sainte-Luce-sur-Loire, France
Base: 2,100 euros monthly gross; bonus/equity: not...
Experience in financial mediation
Multichannel customer relationship skills
Ability to negotiate payment plans
The role involves acting as a trusted actor to accompany debtor clients and resolve disputes through amicable solutions

Job Summary

  • The role involves acting as a trusted actor to accompany debtor clients and resolve disputes through amicable solutions.
  • Candidates will be responsible for negotiating payment plans and conducting solvency studies while handling requests via phone and email.
  • The company offers a supportive culture with comprehensive benefits including free parking, meal vouchers, and paid transport reimbursement.

Matching Summary

The role involves acting as a trusted actor to accompany debtor clients and resolve disputes through amicable solutions.

Salary

Base: 2100 euros monthly gross; Bonus/Equity: Not specified; Benefits: Mutuelle, RTT, meal tickets, CSE

Skills & Requirements

Must-have

  • Experience in financial mediation
  • Multichannel customer relationship skills
  • Ability to negotiate payment plans

Nice-to-have

  • Strong sense of autonomy and versatility
  • Active listening skills
  • Digital tools proficiency

Key Requirements

  • Experience in financial mediation domain
  • Proven negotiation skills
  • Customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter