Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

Base: $20-25; bonus/equity: performance bonuses av...
One-year experience in veterinary hospital setting
Ability to lift objects weighing 40 pounds
Strong customer service background
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service

Job Summary

  • The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.
  • Candidates must have at least one year of experience in a veterinary setting and possess the ability to empathize with clients during emotional situations.
  • Full-time employees receive a comprehensive benefits package including 401k with match, medical, vision, dental, life insurance, HSA, paid time off, and sick leave.

Matching Summary

The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Ability to lift objects weighing 40 pounds
  • Strong customer service background
  • Excellent interpersonal communication skills
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Experience with electronic medical record systems
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to show empathy toward clients
  • Knowledge of veterinary medical terminology

Key Requirements

  • HS Diploma or educational equivalent
  • At least 1 year recent experience in office or medical environment
  • Ability to type 45 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter