Customer Banking Specialist - Grafton

Bonneville Bank

Grafton, Australia
Part-time (15 hours/week, thursday & friday)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Bonneville Bank is seeking a part-time Customer Banking Specialist for their Grafton branch, primarily working Thursdays and Fridays. The role focuses on delivering exceptional customer service, supporting clients with their banking needs, and contributing to their financial wellbeing

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Bonneville Bank is seeking a part-time Customer Banking Specialist for their Grafton branch, primarily working Thursdays and Fridays. The role focuses on delivering exceptional customer service, supporting clients with their banking needs, and contributing to their financial wellbeing.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Educate on in-branch technology
  • Provide effective solutions

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Customer-centric approach

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

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