Job Summary

• The Fraud and Scams team is dedicated to safeguarding customers by preventing fraudulent activities and providing support to victims.
• This role involves handling inbound and outbound calls related to potential scam or fraud activity while delivering exceptional customer service.
• Successful candidates must demonstrate emotional resilience to manage high volumes of interactions including emotionally taxing conversations with distressed customers.

Matching Summary

Skills & Requirements

Key Requirements

• 12 month contract basis for new hires
• In-office attendance required for training
• Willingness to work rotating roster

Work Rights