Tech Field Eng

Unisys

Canberra, Australia
Fully remote
Onsite service activity ownership
Advanced-level maintenance
Resolve client problems
Provides the full range of Field Engineering support for an assigned base of large/complex clients, taking complete ownership of onsite service activity

Job Summary

  • Provides the full range of Field Engineering support for an assigned base of large/complex clients, taking complete ownership of onsite service activity.
  • Performs advanced-level maintenance on all products, including low-complexity installation activities, and uses advanced tools to resolve client problems.
  • Maintains knowledge management, team documentation, and IT Asset Management procedures while feeding into project meetings and initiating disposals for legacy hardware.

Matching Summary

Provides the full range of Field Engineering support for an assigned base of large/complex clients, taking complete ownership of onsite service activity.

Skills & Requirements

Must-have

  • Onsite service activity ownership
  • Advanced-level maintenance
  • Resolve client problems
  • Technical assistance and expertise
  • Imaging laptops
  • IT Asset Management procedures

Nice-to-have

  • Collaborative team environment
  • Customer satisfaction focus
  • Proactive issue identification
  • Improved client services metrics

Key Requirements

  • Australian Citizen
  • Australian Security Clearance (NV1/NV2)

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter