Customer Service Representative (german-speaking) - Vehicles Transportation Platform

Concentrix

Lisbon, Portugal
German (written and oral)
Fluent in english (b2)
Assist customers through multiple channels
As a Customer Representative, you will assist customers through multiple channels (email or phone) enthusiastically and professionally

Job Summary

  • As a Customer Representative, you will assist customers through multiple channels (email or phone) enthusiastically and professionally.
  • At Concentrix, there’s a real career and personal growth potential, with about 80% of managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including competitive salary and performance bonus.

Matching Summary

As a Customer Representative, you will assist customers through multiple channels (email or phone) enthusiastically and professionally.

Skills & Requirements

Must-have

  • German (written and oral)
  • fluent in English (B2)
  • assist customers through multiple channels
  • support customers with booking management
  • gather information from new customers

Nice-to-have

  • proactivity
  • self-motivated
  • great team player
  • active listening skills
  • identify customers' needs

Key Requirements

  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter