Collections Consultant (polish & English) – Barcelona Sdc

Air Products

Barcelona, Spain
Not specified; flexible compensation plan includes...
Fully remote
Native polish language proficiency
Strong english language skills
Customer service experience required
Air Products is seeking a Collections Consultant fluent in Polish and English to join their Shared Delivery Center in Barcelona. The role involves managing customer accounts, ensuring timely collections, and collaborating with various stakeholders to resolve disputes and payment issues

Job Summary

  • The role involves ensuring timely collection of outstanding customer balances while handling calls and emails within departmental targets.
  • Candidates will join a diverse 6-person team supporting the Polish market with comprehensive training provided.
  • The company offers a flexible compensation plan including medical insurance, pension plans, and remote work options.

Matching Summary

Match Score: 85

Air Products is seeking a Collections Consultant fluent in Polish and English to join their Shared Delivery Center in Barcelona. The role involves managing customer accounts, ensuring timely collections, and collaborating with various stakeholders to resolve disputes and payment issues.

Salary

Not specified; Flexible Compensation Plan includes restaurant card, private health insurance, nursery vouchers, transport card, and economic support for remote work

Skills & Requirements

Must-have

  • Native Polish language proficiency
  • Strong English language skills
  • Customer service experience required
  • Credit and collections policy adherence
  • Dispute resolution and negotiation

Nice-to-have

  • Czech, Slovak, or Hungarian language skills
  • Experience in corporate environment
  • SAP software proficiency
  • Basic accounting knowledge
  • Previous collections experience

Key Requirements

  • Native Polish speaker
  • Strong English proficiency
  • Customer service experience
  • Business Administration or Economics degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter