Full Time - Call Center Patient Representative Pre-registration

Bronson Healthcare Group

High school diploma or ged required
Previous customer service experience required
Basic typing at 45 wpm and ten key skills
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization

Job Summary

  • Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization.
  • The role requires gathering demographic and insurance information, verifying eligibility, scheduling appointments, and collecting payments while maintaining strict confidentiality.
  • Team Bronson is driven by Positivity and seeks compassionate individuals ready to go above and beyond for patients and the community.

Matching Summary

Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization.

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Previous customer service experience required
  • Basic typing at 45 WPM and ten key skills
  • Knowledge of HIPAA and confidentiality requirements
  • Ability to resolve patient financial issues

Nice-to-have

  • Medical Terminology knowledge preferred
  • CPT and ICD-10 coding experience preferred
  • Certified Healthcare Access Associate (CHAA) preferred
  • Experience with multiple computer applications
  • Analytical skills for problem solving

Key Requirements

  • High school diploma or GED
  • Previous customer service experience
  • Basic typing speed of 45 WPM
  • Knowledge of revenue cycle components
  • Understanding of insurance payer regulations

Work Rights

Not specified

Tailored Resume

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