As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day
Job Summary
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.
Matching Summary
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
Skills & Requirements
Must-have
extensive customer service experience
manage physical and psychological claims
end-to-end claims process management
liaise with multiple stakeholders
determine claim liability
manage treatment and process payments
Nice-to-have
empathetic and supportive approach
customer-centric approach
strategically focused and creative thinking
build rapport, confidence, and trust
actively listen and understand customer needs
Key Requirements
allied health background or case management experience
transfer clinical experience into a corporate role