Client Contact Associate Iii With German Language Skills (fixed-term Contract +/- 18 Months)
Fidelity National Information Services
Poznan, Poland
Fully remote
Fluent german language skills (c1)
Good english knowledge
1-2 years finance experience
Fidelity National Information Services (FIS) is seeking a Client Contact Associate III with German language skills for a fixed-term contract in Poznan, Poland. The role involves handling customer inquiries and ensuring compliance with quality standards while working in a remote, international environment
Job Summary
The role involves handling telephone and written inquiries from customers and consultants while finding solutions to their problems.
Employees will verify customer orders, manage escalations, and participate in projects to improve company processes.
The position offers a fully remote work option with necessary equipment provided by the company.
Matching Summary
Match Score: 85
Fidelity National Information Services (FIS) is seeking a Client Contact Associate III with German language skills for a fixed-term contract in Poznan, Poland. The role involves handling customer inquiries and ensuring compliance with quality standards while working in a remote, international environment.