Manager - Quality Assurance (print Communications) (on-site)

Newrez

Fully remote
Quality assurance audit team
Monitoring and development
Regulatory and client guidelines
The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards

Job Summary

  • The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards.
  • The role involves monitoring, developing, and coordinating the QA Audit team's efforts to ensure strong compliance, operational, and security controls.
  • Newrez offers a total rewards package designed to support your whole self, including medical, dental, vision insurance, 401(k) with employer match, and paid leave.

Matching Summary

The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards.

Skills & Requirements

Must-have

  • Quality Assurance Audit team
  • monitoring and development
  • regulatory and client guidelines
  • operational and security controls
  • mortgage industry experience
  • collections and default management

Nice-to-have

  • innovative solutions
  • teamwork and collaboration
  • adaptability and creativity
  • fast learner
  • employee resource groups

Key Requirements

  • Bachelor's degree, preferred
  • 6-8 years quality assurance/quality control experience
  • 4+ years mortgage industry experience
  • 2+ years’ management experience
  • Knowledge of industry regulatory laws
  • Proficiency in Windows environment
  • Expert skills in Microsoft Excel
  • Knowledge of Structured Query Language (SQL)

Work Rights

Not specified

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