Personal Banker Associate I

Fifth Third Bank

Traverse City, MI, United States
Onsite
Consultative sales process
Financial needs assessment
Retail consumer and small business products
Selected candidates will complete a 9-week onboarding and education program focused on operations and Sales & Service, culminating in a certification for the Retail Personal Banker I role

Job Summary

  • Selected candidates will complete a 9-week onboarding and education program focused on operations and Sales & Service, culminating in a certification for the Retail Personal Banker I role.
  • The Personal Banker I role is responsible for processing teller transactions and working as a member of the platform staff, while proactively identifying and meeting customer financial needs through consultative sales.
  • Fifth Third Bank offers comprehensive benefits and differentiated compensation, supporting employees' physical, financial, emotional, and social well-being.

Matching Summary

Selected candidates will complete a 9-week onboarding and education program focused on operations and Sales & Service, culminating in a certification for the Retail Personal Banker I role.

Skills & Requirements

Must-have

  • Consultative sales process
  • Financial Needs Assessment
  • Retail consumer and small business products
  • Proactively reach out to customers
  • Cross-selling to existing customer base
  • Risk mitigation and policy adherence

Nice-to-have

  • Friendly, helpful demeanor
  • Professional appearance and communication
  • Team player
  • Customer satisfaction focus

Key Requirements

  • College degree or transferable work experience
  • Experience in the financial industry preferred
  • Demonstrated ability with sales activities
  • Understanding of advanced math functions
  • S.A.F.E. Act registration (NMLS)

Work Rights

Not specified

Tailored Resume

Cover Letter