Manager-process Owner Payments Processing & Operations Centre (ppoc)
Royal Bank of Canada
Toronto, Canada
Payments and wire processing flow experience
Process review and mapping expertise
Project management and planning skills
The role involves reimagining and redesigning payments processes to standardize, simplify, and automate within the Payments Processing & Operations Center
Job Summary
The role involves reimagining and redesigning payments processes to standardize, simplify, and automate within the Payments Processing & Operations Center.
Success is measured by delivering transformational changes that improve process efficiency and enhance client and employee satisfaction.
The company offers a comprehensive Total Rewards Program, flexible work/life balance options, and opportunities for professional development in a collaborative and high-performing team.
Matching Summary
The role involves reimagining and redesigning payments processes to standardize, simplify, and automate within the Payments Processing & Operations Center.
Skills & Requirements
Must-have
Payments and wire processing flow experience
Process review and mapping expertise
Project management and planning skills
Strong collaboration and stakeholder management
Proficient in Excel and PowerPoint
Controls and risk assessment implementation
Nice-to-have
Experience with large data
Lean Six Sigma or process re-engineering exposure
Interest in AI for process optimization
Change management mindset
Confidence in decision making and strategic planning
Ability to handle multiple demands with urgency
Key Requirements
University degree or equivalent experience
3-5 years experience in end-to-end process review and remediation planning