It Client Services Lead

Danaher Corp

Bothell, WA, US
Base: $95k-$114k annually; bonus/equity: eligible ...
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5+ years end-user it support experience
Laptop and mobile device management expertise
Conference room av technology troubleshooting
** Danaher Corp is seeking an IT Client Services Lead for its Cepheid unit in Bothell, WA. The role focuses on delivering high-quality end-user IT support and requires strong technical expertise in device management and troubleshooting, along with excellent communication skills. **

Job Summary

  • The ITCS Lead is responsible for delivering high-quality end-user IT services at the site, focusing on laptops, mobile devices, and conference room technology.
  • This role serves as the primary escalation point for complex technical issues and collaborates with cross-functional teams to ensure seamless integration.
  • Cepheid offers comprehensive benefits including paid time off, medical/dental/vision insurance, and a 401(k) plan alongside a competitive salary range.

Matching Summary

Match Score: 75

** Danaher Corp is seeking an IT Client Services Lead for its Cepheid unit in Bothell, WA. The role focuses on delivering high-quality end-user IT support and requires strong technical expertise in device management and troubleshooting, along with excellent communication skills. **

Salary

Base: $95K-$114K annually; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Paid time off, medical/dental/vision insurance, 401(k)

Skills & Requirements

Must-have

  • 5+ years end-user IT support experience
  • Laptop and mobile device management expertise
  • Conference room AV technology troubleshooting

Nice-to-have

  • Experience with Danaher Business System
  • Strong customer service orientation
  • Ability to work independently in a team

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • 5+ years of experience in end-user IT support
  • ITIL Certification (preferred)

Work Rights

Not specified

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