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Danaher Corp is seeking an IT Client Services Lead for its Cepheid unit in Bothell, WA. The role focuses on delivering high-quality end-user IT support and requires strong technical expertise in device management and troubleshooting, along with excellent communication skills.
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Job Summary
The ITCS Lead is responsible for delivering high-quality end-user IT services at the site, focusing on laptops, mobile devices, and conference room technology.
This role serves as the primary escalation point for complex technical issues and collaborates with cross-functional teams to ensure seamless integration.
Cepheid offers comprehensive benefits including paid time off, medical/dental/vision insurance, and a 401(k) plan alongside a competitive salary range.
Matching Summary
Match Score: 75
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Danaher Corp is seeking an IT Client Services Lead for its Cepheid unit in Bothell, WA. The role focuses on delivering high-quality end-user IT support and requires strong technical expertise in device management and troubleshooting, along with excellent communication skills.
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Salary
Base: $95K-$114K annually; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Paid time off, medical/dental/vision insurance, 401(k)
Skills & Requirements
Must-have
5+ years end-user IT support experience
Laptop and mobile device management expertise
Conference room AV technology troubleshooting
Nice-to-have
Experience with Danaher Business System
Strong customer service orientation
Ability to work independently in a team
Key Requirements
Bachelor's degree in Information Technology or related field