Manager, Technical Support Engineering

Bullhorn

Base: $84,993 - $111,553; bonus: annual target bon...
Not specified (potentially hybrid or onsite based on role requirements)
3+ years of team coaching and leadership experience
Ability to resolve complex technical escalations
Strong cross-functional collaboration skills
Bullhorn is seeking a Manager for Technical Support Engineering to lead a team focused on resolving complex technical inquiries, emphasizing a customer-centric approach. The company values a culture of ownership, energy, and continuous improvement, promoting from within and prioritizing employee development

Job Summary

  • The role serves as the highest point of escalation for clients, resolving the most complex technical and application-related inquiries.
  • Bullhorn fosters a culture shaped by five Core Values including Ownership, Energy, Speed & Agility, Service, and Being Human.
  • Employees receive comprehensive benefits effective day one, including unlimited paid time off and on-demand learning opportunities.

Matching Summary

Match Score: 85

Bullhorn is seeking a Manager for Technical Support Engineering to lead a team focused on resolving complex technical inquiries, emphasizing a customer-centric approach. The company values a culture of ownership, energy, and continuous improvement, promoting from within and prioritizing employee development.

Salary

Base: $84,993 - $111,553; Bonus: Annual target bonus eligible; Benefits: Comprehensive package including Medical, Dental, Vision, 401(k)

Skills & Requirements

Must-have

  • 3+ years of team coaching and leadership experience
  • Ability to resolve complex technical escalations
  • Strong cross-functional collaboration skills

Nice-to-have

  • Empathy for client business needs
  • Willingness to take risks and learn from mistakes
  • Passion for continuous process improvement

Key Requirements

  • 3+ years of experience in coaching and leading teams

Work Rights

Not specified

Tailored Resume

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