Hourly rate: $30.00 - $35.00; bonus/equity: not sp...
Fully remote
It technical support professional
On-site position
Primary point of contact for it issues
The Client Services Analyst is an on-site position and will work closely with other IT subject matter experts in a large geographically dispersed corporation
Job Summary
The Client Services Analyst is an on-site position and will work closely with other IT subject matter experts in a large geographically dispersed corporation.
As the IT Client Services/Desktop Support, you will have an opportunity to work as primary point of contact on site for all IT issues and will support local technology needs for end user community for Business Units both onsite and remote.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!
Matching Summary
The Client Services Analyst is an on-site position and will work closely with other IT subject matter experts in a large geographically dispersed corporation.
Salary
Hourly Rate: $30.00 - $35.00; Bonus/Equity: Not specified; Benefits: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays
Skills & Requirements
Must-have
IT Technical Support professional
On-site position
Primary point of contact for IT issues
Break/fix responsibilities
Audio/video systems maintenance
Cloud based applications
ERP systems knowledge
Networking and desktop hardware
Windows and Mac OS proficiency
MS O365 proficiency
Warehouse IT equipment experience
SLA and Service Desk deliverables
On-call availability
Nice-to-have
Self-motivated and self-directed
Work with little supervision
Attention to detail and accuracy
Strong team orientation
NetSuite experience
Exchange and Active Directory administration
Key Requirements
Bachelor’s Degree in Computer Science, MIS, or Information Technology or equivalent experience
4 years well-rounded IT experience
Strong multi-tasking and task prioritization skills
Experience working in a large corporation with multiple locations
Prior experience providing both onsite and remote support