H&m Responsable De Département (assistant.e Gérant.e) - Galeries De La Capitale, Qc

H&M

Québec, Canada
On-site
Customer experience management
Sales performance analysis
Team development and coaching
You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store

Job Summary

  • You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store.
  • Manage the team responsible for recruitment, training, development, and succession planning in line with H&M's best practices.
  • We offer an exciting work environment, a team-focused approach, and endless growth and development opportunities.

Matching Summary

You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store.

Skills & Requirements

Must-have

  • customer experience management
  • sales performance analysis
  • team development and coaching
  • operational execution
  • loss prevention

Nice-to-have

  • positive and creative personality
  • passion for customer service
  • dynamic work environment
  • detail-oriented

Key Requirements

  • 1-2 years transferable work experience
  • Ability to lift up to 20 pounds
  • Ability to stand for long periods
  • Basic computer skills
  • Availability including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter