Customer Service Representative

Western World Insurance Company

Bangkok, Thailand
Fluent in thai and english communication
Handle high volume calls and emails
Maintain calm presence during stressful situations
The role is responsible for daily operations handling calls, emails, and Line to ensure quality services are delivered and KPIs are met

Job Summary

  • The role is responsible for daily operations handling calls, emails, and Line to ensure quality services are delivered and KPIs are met.
  • AIG values in-person collaboration as a vital part of its culture, requiring team members to be primarily in the office.
  • The company offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The role is responsible for daily operations handling calls, emails, and Line to ensure quality services are delivered and KPIs are met.

Skills & Requirements

Must-have

  • Fluent in Thai and English communication
  • Handle high volume calls and emails
  • Maintain calm presence during stressful situations

Nice-to-have

  • Excellent listening and problem solving skills
  • Ability to multi-task effectively
  • Commitment to inclusive culture

Key Requirements

  • Bilingual skill in Thai and English required

Work Rights

Not specified

Tailored Resume

Cover Letter