Implementation Specialist, Platform

rippling

Dublin, Ireland
On-site
Strong excel and sql skills
Custom workflows and reports building
Customer implementation management
Rippling’s Platform Specialist team ensures customers achieve business transformations by maximizing the value of the core platform through customized consultative engagements

Job Summary

  • Rippling’s Platform Specialist team ensures customers achieve business transformations by maximizing the value of the core platform through customized consultative engagements.
  • The role involves building custom workflows, reports, permissions, and approvals while training customers and internal teams to maximize product adoption.
  • Candidates will collaborate cross-functionally with CX, product, marketing, and engineering teams to design new use cases and support new platform features.

Matching Summary

Rippling’s Platform Specialist team ensures customers achieve business transformations by maximizing the value of the core platform through customized consultative engagements.

Skills & Requirements

Must-have

  • Strong Excel and SQL skills
  • Custom workflows and reports building
  • Customer implementation management
  • Cross-functional collaboration
  • Platform training and documentation
  • Technical problem solving

Nice-to-have

  • Curiosity about technology and platforms
  • Experience with HR/IT SaaS companies
  • Ruthless prioritization and time management
  • Strong attention to detail
  • Can-do attitude and boundless energy
  • Experience with product and engineering teams

Key Requirements

  • 2-3 years SaaS professional services experience
  • Ability to build customer relationships
  • Experience managing customer implementation experience
  • Strong preference for writing own SQL queries
  • Experience working at HR/IT SaaS company

Work Rights

Not specified

Tailored Resume

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