This position utilizes excellent customer service and problem solving skills to confidently provide information and education to our customers in a timely, efficient, professional manner
Job Summary
This position utilizes excellent customer service and problem solving skills to confidently provide information and education to our customers in a timely, efficient, professional manner.
Support Futures clients in the way of futures transactions services, platform education, trade placement, updating expiring positions, margin and risk-related inquiries, buying power and balances reviews, and trade inquiries.
Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off, 10 Paid Holidays, 401(k), and Short/Long Term Disability.
Matching Summary
This position utilizes excellent customer service and problem solving skills to confidently provide information and education to our customers in a timely, efficient, professional manner.
Salary
$58,000.00 - $115,000.00 per year; Bonus/Equity: Eligible for annual discretionary incentive compensation award and business unit incentive plan; Benefits: Full spectrum of benefits including Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, PTO, Paid Holidays, 401(k)
Skills & Requirements
Must-have
Futures client support
Futures options order execution
Margin treatment and risk inquiries
Expiring positions and margin calls
Account opening and information gathering
Nice-to-have
Exceptional interpersonal skills
Heightened sense of ownership
Creative thinkers
Collaborative team environment
Key Requirements
Series 3 registration
Ability to obtain Mass Registration
2 years customer-facing futures brokerage experience