This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services
Job Summary
This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services.
The successful candidate will lead the IT process globally for all PSS IT teams, ensuring strict alignment with global standards and audit readiness.
You will act as the mandated lead for critical services problem management while coordinating deployment practices including rollback plans and impact assessments.
Matching Summary
This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services.
Skills & Requirements
Must-have
IT Incident and Problem Management
ITIL framework knowledge
Payments services experience
ServiceNow tooling familiarity
Global process alignment
Nice-to-have
Agile environment experience
Offshore team guidance
Strong stakeholder management
Self-organizing mindset
Audit readiness expertise
Key Requirements
Bachelor's degree in Computer Science or Engineering
2-5+ years in IT operations, DevOps, or SRE roles
Deep understanding of ITIL, Agile, and DevOps frameworks