Communications Operator - Talent Pool

Metrolinx

Toronto, ON, Canada
Start rate: $39.98phly; shift duration: 40 hours/w...
Onsite
Emergency telecommunications experience
Critical public safety communicator test
24/7 continental shift schedule availability
The Transit Safety Communications Operator is responsible for receiving, monitoring, assessing, and managing incoming emergency calls to ensure public and employee safety

Job Summary

  • The Transit Safety Communications Operator is responsible for receiving, monitoring, assessing, and managing incoming emergency calls to ensure public and employee safety.
  • This role requires operating various computerized communications consoles and monitoring CCTV, phones, and UHF radios to coordinate responses with police, ambulance, and transit staff.
  • Candidates must be able to pass an Ontario Provincial Police security clearance and successfully complete the Critical Public Safety Communicator test.

Matching Summary

The Transit Safety Communications Operator is responsible for receiving, monitoring, assessing, and managing incoming emergency calls to ensure public and employee safety.

Salary

Start Rate: $39.98/hourly; Shift Duration: 40 hours/week; Type: Permanent/Full-Time

Skills & Requirements

Must-have

  • Emergency telecommunications experience
  • Critical public safety communicator test
  • 24/7 continental shift schedule availability
  • CCTV and radio equipment operation
  • CPIC and PARIS system access clearance

Nice-to-have

  • Strong judgment under pressure
  • Collaborative team environment
  • Incident command post establishment
  • Effective stakeholder communication

Key Requirements

  • Post-secondary college certificate in Emergency Telecommunications or equivalent
  • Minimum 12 months related dispatching/communications experience
  • Pass Ontario Provincial Police security clearance and fingerprinting
  • Successful completion of Critical Public Safety Communicator test
  • Ability to pass a typing test

Work Rights

Must be legally entitled to work in Canada

Tailored Resume

Cover Letter